
FAQ
How can we help?
Quick answers about rentals, payments, contracts and how to use the platform.
The platform
It's the digital infrastructure of renting: it centralizes the whole operation, from search to key handover, with e-signature, communication, risk intelligence and payments integrated.
Six: Spanish, Guarani, Portuguese, English, Italian and Arabic. Each user browses in their language and sees the price in the currency they choose.
It operates in Paraguay and can receive payments from many countries, with legal counsel in those countries.
They are the in-house services that power it: EchoSign signs contracts with legal validity, Pigeons centralizes communication, and EchoIntel analyzes default and fraud risk. They work in the background for a simple, secure experience.
For tenants
On an interactive map, with filters by type, bedrooms, price, size and rental type (daily, weekly, monthly and more). You can search by proximity to a school, a mall or a hospital, within the radius you set.
Not necessarily. You can use digital deposit insurance that replaces the guarantor, approved online in minutes, or present a traditional guarantor if you prefer.
Minutes. A risk model evaluates your profile transparently and approves without the uncertainty of waiting days.
From your phone, with EchoSign: a secure single-use link by email, WhatsApp or SMS, with nothing to install and no account to create. The signature has full legal validity.
Payments
In multiple currencies (dollar, real, guarani, Argentine peso, Uruguayan peso, euro and more) and cryptocurrencies (USDC, USDT, BTC, ETH and more). The platform handles the conversion automatically.
Yes. We accept credit and debit cards from various countries, and you can pay in installments. The recipient chooses how to be paid, in full or in installments.
Yes. The platform receives payments from many countries: you pay from wherever you are, in your preferred currency, ideal if you work abroad or earn in another currency.
Yes. The owner receives the rent month after month, guaranteed, even if the tenant is late. Default stops being their problem.
Guarantee and security
A guarantee that replaces the traditional guarantor, approved online in minutes. It keeps the deal from stalling for lack of a guarantor and secures the owner's payment.
Yes. EchoSign gives it legal validity under the international UNCITRAL model, the same framework as Europe's eIDAS. The signature is embedded in the PDF and a certificate records who signed, when and from where.
With identity verification on sign-up (KYC), encrypted communication recorded with evidentiary value in Pigeons, and anti-money-laundering (AML) checks on every transaction.
EchoIntel analyzes each party's default and fraud risk and detects anomalous patterns in contracts, payments and identities, with a fair and transparent approval.
Services and maintenance
Yes. From your dashboard you request a repair or maintenance and a vetted professional handles it. It's hired, scheduled and paid inside the platform.
Insurance, legal, architects and engineers, plumbing, electrical, painting and renovations, cleaning and moving, plus professional photos and cleaning for move-in and move-out inspections.
You create your profile with your services and your area, and the platform brings you the demand generated by active contracts, with clear orders, a schedule and payment inside the system.
Owners, agents and agencies
In a guided step-by-step flow (details, gallery, amenities, price and currency). The platform schedules the professional photos and builds the listing, with geolocation and pricing in several currencies.
Occupied or vacant, monthly income, contracts about to expire, payments, messages and maintenance, all on one screen. If you have several properties, the consolidated portfolio.
With a management dashboard: property portfolio, lead CRM, visit schedule, configurable commissions and performance reports. You work independently or tied to an agency.
Found what you were looking for?
Talk to our team through official channels, we reply within 24 business hours.